Contact

We welcome reader feedback, tips and questions. The best way to reach us is by email — use the address that best matches your reason for getting in touch and we will route it to the right place.

How to reach us

Send a story tip

Have a tip? Tell us what you know and why it matters, with any documents or links that support it. We protect the confidentiality of our sources and do not publish unverified claims.

Corrections and feedback

Think we got something wrong? Email corrections@tbnexpress.com or read how we handle fixes on our Corrections page. For how we research and review our work, see our Editorial Policy.

What we can and cannot help with

We are happy to answer questions about our coverage, data and tools. We cannot, however, provide personalised investment advice or tell you whether to buy or sell an asset.

Press and partnership enquiries

For media requests, partnership proposals, or commercial enquiries, email press@tbnexpress.com. We consider partnerships that fit our standards, but editorial coverage is never part of any commercial arrangement, and we do not offer favourable treatment in exchange for sponsorship. Any sponsored content that runs is clearly labelled and kept entirely separate from our newsroom, as described in our advertising and sponsorship policy. If your enquiry is about editorial coverage rather than a commercial arrangement, the general editorial address below is the right place to start.

Feedback on our data and tools

Our market pages, calculators and indices are meant to be accurate and genuinely useful, and reader feedback helps keep them that way. If a tool behaves unexpectedly, a figure looks wrong rather than simply cached, or something is unclear, let us know at editor@tbnexpress.com. Bear in mind that live figures are cached for short intervals and reflect the moment they were retrieved, so a number that looks slightly out of date may be a cached value rather than an error — our methodology explains the refresh windows. If you believe something is genuinely incorrect, our corrections process is the fastest route to a fix.

What to include when you write

You will get a faster, more useful response if your message is specific. For a correction, include the article title or link, the exact statement you believe is wrong, and a supporting source if you have one. For a story tip, tell us what you know, why it matters, and any documents or links that back it up. For a question about our data or tools, describe what you were looking at and what seemed off. The more concrete the detail, the more quickly we can verify and act on it.

Response times and what to expect

We read everything that comes in, but we are a small team and cannot promise a reply to every message. We prioritise substantiated corrections and time-sensitive tips, and we aim to respond to those rather than leave them unanswered. What we cannot do, under any circumstances, is provide personalised investment, legal or tax advice, or tell you whether to buy or sell a specific asset — those requests fall outside what we are able to help with, no matter how they are phrased.

Your privacy when you contact us

When you email us, we use the information you provide only to handle your enquiry, and we treat sensitive tips and confidential sources with care — we will not reveal a confidential source, and we verify before we publish. We do not sell or share the contents of your messages for marketing, and how we handle personal information generally is set out in our privacy policy. If you are sharing something sensitive, say so clearly in your message so we can handle it appropriately.

Why we prefer email

Email is the best way to reach us because it gives us the detail we need to respond usefully and keeps a clear record of your enquiry. Using the address that matches your reason for writing — editorial, corrections, or press — means your message reaches the right place without being passed around, which helps us reply faster. There is no contact form to wrestle with and no account to create; a plain email with the relevant specifics is all it takes. If you are not sure which address fits, the general editorial address is always a safe starting point and we will route your message internally.

Following our coverage

If you would like to keep up with what we publish, the simplest way is to visit the site, where our latest market coverage, guides and tools are always available. Our market pages carry live data drawn from our providers, and our guides explain how the market works without hype or sales pressure. However you choose to follow along, the same standards apply to everything we put out: real data, verified claims, and clear separation between editorial and any commercial content, exactly as our published policies describe.

A note on accuracy and trust

Whatever your reason for getting in touch, the same principles that guide our coverage guide how we handle your message: we verify before we act, we protect confidential sources, and we treat substantiated feedback seriously rather than defensively. Reader contact is one of the ways we catch mistakes and improve the site, so we genuinely value it — even when it points out where we have fallen short. If you are reporting a possible error, our corrections page explains exactly what happens next once your message reaches us.

Frequently asked questions