Corrections

TBN Express is committed to accuracy. When we get something wrong, we fix it quickly and say so. This page explains how we handle corrections and how you can report an error — it puts the accuracy commitment in our Editorial Policy into practice.

Our commitment to accuracy

Mistakes are inevitable in fast-moving coverage; hiding them is not acceptable. We treat every substantiated report seriously, fix verified errors promptly, and are transparent about what changed.

Types of correction

Not every change is the same. We distinguish between substantive corrections, minor fixes and updates, and we mark each appropriately.

How to report an error

Spotted a mistake? Email corrections@tbnexpress.com with the details below, or use our Contact page. The more specific you are, the faster we can verify and fix it.

What happens next

We review every report. If a claim is verified as incorrect, we correct it and — for substantive changes — add a dated note. If we conclude the original was accurate, we will say so. Either way, we aim to respond to substantiated corrections rather than leave them unanswered.

Market figures and live data

Prices, market caps and other live figures reflect the moment they were retrieved and are cached for short intervals, so a number that looks out of date may simply be a cached value rather than an error. How our data is sourced and refreshed is documented in our Methodology.

When we issue a correction

The test we apply is simple: has a factual error changed, or could it change, a reader’s understanding? If so, it warrants a correction rather than a quiet edit. We distinguish genuine errors of fact — a wrong figure, a misstated event, a misattributed quote — from matters of emphasis or wording, which we handle as clarifications. We do not treat a correction as an admission to be minimised; we treat it as the normal cost of publishing quickly in a fast-moving field, and as something readers are entitled to see.

Transparency and the public record

Substantive corrections carry a dated note explaining what changed, so the record is honest rather than silently rewritten. We do not delete a flawed article to make a mistake disappear, except where there is a legal or safety reason to do so; the integrity of the public record matters more than the appearance of never having erred. Minor fixes such as typos or broken links are made without a formal note, because they do not alter meaning. This approach puts into practice the accuracy commitment set out in our editorial policy.

Speed and developing stories

Crypto news often unfolds in stages, and an article that was accurate when published can be overtaken by events. We handle that with timestamped updates rather than by pretending the earlier version never existed. A correction fixes something that was wrong at the time of writing; an update reflects something that has since changed. Keeping the two distinct helps readers understand whether they are seeing a fix or simply the next development in an evolving situation.

Examples of what we correct

To make the standard concrete: we correct a misstated figure, a wrongly dated event, a misattributed quote, an inaccurate description of how a protocol works, or any factual claim that turns out to be untrue. We clarify wording that could be reasonably misread even when the underlying facts were right. We update articles when a developing story moves on. What we do not do is silently rewrite history to make an earlier mistake vanish, or leave a substantiated error standing because acknowledging it is inconvenient. Each type of change is handled in the way described above, so readers can tell a fix from a fresh development.

Our promise to readers

The commitment underneath all of this is straightforward. If you show us we got a fact wrong, we will check it, fix it promptly, and — for anything that affected meaning — say so with a dated note. If we conclude the original was accurate after all, we will explain why rather than ignore you. Either way, substantiated reports get a response instead of silence. This is how we put the accuracy principles in our editorial policy into daily practice, and it is the standard we ask you to hold us to.

How we prevent errors in the first place

Corrections are a safety net, not a substitute for care, so most of our effort goes into not needing them. Claims are checked against primary sources before publication, live figures are drawn from our data providers rather than typed by hand, and a person reviews each page before it goes live. We are especially deliberate with anything that could affect how a reader understands the market, where the cost of a mistake is highest and the temptation to publish quickly is strongest. When an error still slips through — as, in fast-moving coverage, it occasionally will — the correction process described above takes over. Catching mistakes early and owning the ones that reach readers are two halves of the same commitment to accuracy, and both sit downstream of the standards in our fact-checking policy.

Frequently asked questions